Waldhotel Arosa Restaurant Thomas Mann & Zauberberg
810 m
Waldhotel
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
7.4
Location
9.9
Service
9.1
Dining
9.4
Guest reviews
8.8/10
based on 15 reviews
8.3
8.3/10 based on 335 reviews
William
United Kingdom,
January
2025
8.8/10
I had a delightful stay at this hotel with its breathtaking mountain views and warm, welcoming staff. The nearby breakfast spot was fantastic, and my needs regarding room changes were met with ease. However, while the views were splendid, the overall room comfort could be improved slightly.
Rooms
7.0
The rooms were decent, but I think they could use a bit of updating for maximum comfort.
Service
9.0
The staff were incredibly accommodating, willing to assist with all my requests, which made my stay much smoother.
Location
10.0
The location is remarkable, with stunning mountain views that really made my stay memorable.
Dining
9.0
I loved the breakfast recommendation from the staff; it was a highlight of my mornings.
Facilities
8.0
While I enjoyed my stay, some facilities could benefit from enhancements to match the beautiful surroundings.
Craig
United States,
December
2024
9.2/10
I had a wonderful stay at this hotel! The staff were incredibly welcoming and always had a smile on their faces, which made a huge difference in my experience. The nearby breakfast spot they recommended was absolutely fantastic, and I couldn't get enough of those meals. One of the highlights was definitely the stunning mountain views that surrounded the hotel—what a breathtaking sight to wake up to! However, I wish the check-in process was a bit smoother. Overall, I felt I got great value for my money here.
Rooms
8.0
The rooms were comfy and offered lovely views, but nothing too extravagant.
Service
9.0
The service was accommodating, especially when I needed to make changes to my booking.
Location
10.0
The location was fantastic, with those amazing mountain views that really enhanced my stay.
Dining
10.0
Breakfast at the recommended nearby spot was top-notch and a great way to start my day.
Facilities
7.0
Facilities were good, but I found them somewhat limited compared to what I expected.
Susan
United States,
December
2024
8.6/10
I had a wonderful stay at this hotel. The staff went above and beyond to make me feel welcome, and the stunning mountain views were a huge highlight. I also loved the breakfast recommendation from the staff, which added to my overall experience. On the downside, I did encounter a few minor issues with the room that could have been addressed better.
Rooms
7.0
The room was nice, but I wish there had been better attention to detail in maintaining it.
Service
9.0
The staff was incredibly accommodating, particularly when I needed to adjust my room booking.
Location
10.0
The location offered breathtaking mountain views that made my mornings unforgettable.
Dining
9.0
The breakfast spot recommended by the staff was fantastic and really enhanced my stay.
Facilities
8.0
The facilities were great, but I felt they could use some updating.
Jared
United States,
November
2024
8.8/10
I had a wonderful stay at this hotel, primarily due to the incredibly friendly and accommodating staff who immediately made me feel at home. The stunning mountain views were truly breathtaking and added a special touch to my experience. I also received an excellent breakfast recommendation from the team that made my mornings really enjoyable. One downside was that I wished my room had been a bit more spacious, but other than that, my stay was delightful.
Rooms
7.0
While the room was generally nice, I found it to be a bit snug for my liking.
Service
10.0
The service was top-notch; the staff was willing to accommodate my requests and changes without hesitation.
Location
9.0
The hotel's location provided breathtaking mountain views and was conveniently close to many attractions.
Dining
10.0
The breakfast spot recommended by the staff was fantastic, and I highly appreciated their suggestion.
Facilities
8.0
The overall facilities were well kept, adding to the pleasant atmosphere of my stay.
William
United States,
November
2024
8.4/10
My stay at the hotel was quite enjoyable, thanks to the delightful mountain views that really took my breath away. The staff went above and beyond, making sure I felt welcomed and appreciated throughout my visit. I also loved their recommendations for nearby breakfast spots, which truly enhanced my mornings. However, I did find some aspects of the accommodations could've used a bit of updating to match the overall experience.
Rooms
7.0
The rooms were decent, though not as modern as I expected. They could use some updates to make them feel more inviting.
Service
9.0
I was impressed with the accommodating service, especially when I needed to adjust my room bookings. The responsiveness was top-notch.
Location
10.0
The location offered stunning mountain views that I never tired of seeing. It added so much to the overall experience.
Dining
9.0
Breakfast at the nearby spot was a highlight, and I would highly recommend it to anyone staying here.
Facilities
7.0
The facilities seemed a bit dated, which detracted from the experience a little, but they were still functional.
Luna
United Kingdom,
November
2024
8.6/10
I had a really wonderful stay at this hotel, thanks to the incredibly welcoming staff who made me feel right at home. The nearby breakfast spot they recommended was a delightful start to my mornings, and I absolutely couldn’t get enough of the breathtaking mountain views that surrounded the property. On the flip side, I wish there were a bit more variety in the amenities offered at the hotel. Overall, it was a memorable experience, but there's room for improvement in some areas.
Rooms
8.0
The rooms were well-maintained and provided a cozy atmosphere during my stay.
Service
9.0
The team's commitment to accommodating changes to my booking was truly commendable.
Location
10.0
The stunning mountain views added so much beauty to the hotel's location, making it a perfect backdrop for my vacation.
Dining
9.0
The breakfast place nearby was a highlight, serving delicious food that really enhanced my morning routine.
Facilities
7.0
Overall, the hotel facilities were good, but I felt some additional options could enhance the guest experience even more.
Rosie
United Kingdom,
October
2024
9.2/10
I had a wonderful time at the hotel, thanks to the genuinely friendly and welcoming staff who went out of their way to ensure I felt at home. One of the highlights of my stay was the excellent breakfast recommendation from the staff, which truly set a great tone for my day. The stunning mountain views were absolutely breathtaking, making my mornings even more special. While the overall experience was fantastic, I did find a couple of minor issues with my room that could be improved.
Rooms
7.0
The room was nice, but I noticed some minor issues that could use attention.
Service
9.0
The staff was incredibly accommodating and responsive to my needs, making the whole stay easier and more enjoyable.
Location
10.0
The hotel is situated in a lovely spot, offering breathtaking views of the mountains that enhance the entire experience.
Dining
9.0
The breakfast spot recommended by the staff was fantastic and really enhanced my stay.
Facilities
8.0
The hotel had delightful amenities, but I wish there were a few more options available.
Arthur
United States,
September
2024
9.0/10
I had a wonderful stay here, thanks to the exceptionally friendly staff who really made me feel at home. The recommendation from the staff for breakfast was spot-on, and I loved the nearby spot that served some of the best food I've had in ages. The stunning mountain views were a major highlight for me, providing a perfect backdrop for my vacation. However, there were instances when accommodations to room requests took a bit longer than expected, which could be improved.
Rooms
8.0
I found the rooms to be quite nice, though I didn't have any specific comments on them.
Service
9.0
The service was outstanding, especially how accommodating the staff was with my room changes.
Location
10.0
The hotel is situated in a beautiful area with amazing views of the mountains that definitely add to the experience.
Dining
10.0
I had an excellent breakfast at the spot recommended by the staff, which really started my days off right.
Facilities
8.0
The hotel had good facilities that enhanced my experience, but there's always room for more.
Sebastian
United Kingdom,
August
2024
9.4/10
I had a wonderful experience during my stay, largely thanks to the warm welcome I received from the team. The nearby breakfast spot they recommended was truly fantastic, adding a delightful touch to my mornings. While I appreciated their flexibility in accommodating my room requests, I found that the room itself was average, lacking some charm. However, the breathtaking mountain views made up for that and truly enhanced my stay.
Rooms
7.0
The room was adequate but didn't stand out in terms of decor or comfort.
Service
9.0
The team was incredibly accommodating, swiftly handling my requests and changes.
Location
10.0
The setting is stunning, with majestic mountain views that really took my breath away.
Dining
10.0
The nearby breakfast spot, suggested by the staff, was absolutely delicious and a highlight of my stay.
Facilities
8.0
The hotel facilities were nice, but there was nothing that particularly impressed me.
Mike
United Kingdom,
August
2024
9.0/10
I had a wonderful experience at this hotel, largely due to the exceptionally welcoming nature of the team. The nearby breakfast spot they recommended was delicious and truly elevated my morning routine. Plus, the breathtaking mountain views made my stay even more enjoyable. On the downside, I needed to change my room booking, and while they were accommodating, it wasn't ideal to have to make changes during my stay.
Rooms
8.0
I appreciated the accommodation of my room changes, which shows the hotel's responsiveness to guest needs.
Service
9.0
The service was incredibly accommodating, reflecting their commitment to making guests feel welcomed and valued.
Location
10.0
The views of the mountains are simply stunning, adding a unique charm to the hotel's location.
Dining
9.0
The breakfast spot recommended by the staff was fantastic, really enhancing my stay.
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